Fairplay promotes responsible gaming and encourages every user to treat betting as a form of entertainment. Gambling involves risk, and outcomes are never guaranteed. This page explains how to stay in control, recognise problematic behaviour, and access support if you need it.
By using Fairplay, you confirm that you understand the risks involved in gambling and that you are playing responsibly.
For Adults Only
Fairplay is strictly for users aged 18 and above. If you are under 18, you must not use this platform. Gambling is not suitable for minors, and access should be restricted at all times. Parents and guardians should take steps to prevent underage access to gambling platforms on shared devices.
Gambling Is Entertainment
Betting should always be an enjoyable activity. It should never be used as a way to make money, solve financial problems, or cope with personal stress. You should only gamble with money you can afford to lose without it affecting your daily life, responsibilities, or relationships.
If gambling stops being fun, that is a signal to stop playing and reassess your approach.
Set Limits and Stay in Control
Responsible gambling means setting boundaries before you start and sticking to them. Consider establishing the following personal limits.
Set a fixed daily or weekly budget for gambling and do not exceed it regardless of whether you are winning or losing. Decide on a maximum deposit amount for each session before you begin. Set a time limit for your betting sessions and step away when it is reached. Determine a loss limit — the maximum amount you are willing to lose in a session — and stop playing when you reach it.
Once you hit any of your limits, stop. The markets and games will still be there tomorrow.
Never Chase Losses
One of the most common causes of gambling problems is chasing losses. When you lose, the urge to bet more in an attempt to recover can feel strong. This behaviour almost always leads to bigger losses and increasing emotional stress.
A disciplined approach means accepting that losses are a normal part of gambling. No strategy eliminates risk entirely. If you have reached your loss limit for the day, close the platform and return another time with a clear head.
Warning Signs of Problem Gambling
Gambling may be becoming a problem if you experience any of the following patterns.
You are spending more money or time on gambling than you originally planned. You feel stressed, anxious, or irritable when you are not gambling or when you try to cut back. You are borrowing money or selling personal items to fund your gambling. You are hiding the extent of your gambling from family, friends, or colleagues. You are gambling to escape personal problems, stress, or difficult emotions. You continue playing even after significant losses, believing the next bet will turn things around. You are losing interest in work, family, hobbies, or other responsibilities because of gambling. You feel guilty, ashamed, or hopeless after a betting session.
If three or more of these apply to you over the past several months, it is time to pause and seek support. Recognising the pattern early makes recovery significantly easier.
Take Breaks When You Need Them
If betting starts feeling like a habit rather than a choice, taking a break is the right decision. Even short breaks of a few days can help reset your perspective and reduce impulsive behaviour.
You do not need to be in crisis to take a step back. A break is a responsible decision, not a sign of weakness.
Keep Your Account Secure
Account security is part of responsible gaming. Protect your account by keeping your WhatsApp access private, never sharing your login credentials with anyone, avoiding public or shared devices for gambling sessions, and using only the official platform and verified payment channels.
If you suspect someone else has accessed your account, contact support immediately.
Support and Self-Exclusion
If you feel you are losing control of your gambling behaviour, you can contact Fairplay support and request assistance.
Users may request temporary account restrictions that limit activity for a defined period. Account blocking is available for users who want to fully pause their access. Withdrawal assistance is available for users who want to remove their funds. Guidance on developing safer betting habits is available through the support team.
Support is available 24/7 through WhatsApp. There is no judgment involved in requesting any of these options.
Get Professional Help
If gambling is negatively affecting your life, your finances, or your relationships, professional support is strongly recommended. You do not need to handle this alone.
Organisations that provide help include Gamblers Anonymous, which offers peer support meetings in several Indian cities and online. Gambling Therapy provides free, confidential online support available internationally. The iCall psychosocial helpline operated by the Tata Institute of Social Sciences offers professional counselling at 9152987821, available Monday to Saturday. The Vandrevala Foundation helpline provides free 24/7 mental health support at 1860-2662-345.
Reaching out for help is a positive step. These services are confidential, free, and staffed by people who understand what you are going through.
Final Reminder
Fairplay supports responsible gaming and encourages every user to play with awareness and discipline. Set your limits before you start. Stick to them while you play. Stop when it stops being enjoyable.
Bet responsibly. Stay in control. Seek help if you need it.
